Billing & Admin Specialist — Driver Support & Operations

WHC Worldwide; Albuquerque (NM); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO

Paid holidays

401(k) with company match up to 3%

Career growth opportunities

Supportive team environment

Job summary

zTrip / WHC Worldwide is seeking an Admin/Billing Specialist to support drivers, the operations team, and accounting through administrative, customer service, and billing duties. You will ensure accurate records, efficient billing, and excellent service in a fast-paced setting.

Join a large North American taxi network and contribute to smooth operations, driver satisfaction, and effective financial processes.

Qualifications

• Previous administrative, billing, accounting, or office support experience preferred.
• Strong computer proficiency with excellent data entry accuracy and attention to detail.
• Effective communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
• Strong problem-solving skills and a customer-service mindset.
• Dependable, professional, and team-oriented approach to work.

Responsibilities

• Provide professional administrative support to drivers, management, and operational teams.
• Maintain accurate driver, vehicle, and company records in accordance with company policies and regulatory requirements.
• Perform general office duties, including data entry, filing, document management, scheduling, and phone support.
• Process driver vouchers and assist with payment-related transactions.
• Support drivers with lease account inquiries, billing questions, and transaction research.
• Reconcile daily trip activity and ensure the accuracy of billing and operational records.
• Serve as a point of contact for driver questions and administrative needs.
• Deliver timely, professional, and high-quality service to drivers, customers, and internal stakeholders.

Skills

Administrative experience

Billing experience

Data entry accuracy

Customer service

Organization & time management

Problem solving

Job description

zTrip / WHC Worldwide is seeking an Admin/Billing Specialist to support drivers, the operations team, and accounting through administrative, customer service, and billing duties. You will ensure accurate records, efficient billing, and excellent service in a fast-paced setting.

Join a large North American taxi network and contribute to smooth operations, driver satisfaction, and effective financial processes.