Billing Clerk

Clark Hill (Firm Operations); Detroit (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

Clark Hill is seeking a Billing Clerk to support timekeeper maintenance and client billing processes in our Detroit office. You will interact with attorneys, assistants, and clients to ensure accurate invoicing and timely responses.

The role emphasizes strong organizational skills, confidentiality, and the ability to handle multiple tasks, including weekend hours during peak periods. Prior experience with Elite 3E and MS Office is highly valued.

Qualifications

• Associate degree in Accounting, Business, or related discipline; 3–5 years of office admin experience in a law firm or professional services.
• Elite 3E or equivalent accounting software experience.
• Proficiency with MS Office.
• Excellent verbal and written communications.
• Strong organizational and attention to detail.
• Ability to manage multiple tasks with prioritization.
• Flexibility to work additional hours, including weekends/evenings during peak periods.
• Commitment to confidentiality.

Responsibilities

• Provide timekeeper and employee maintenance and client billing support.
• Manage incoming billing requests and look up client accounts.
• Provide invoice copies, send invoices, and assist with billing projects.
• Research and respond to client account questions from attorneys, counsel, secretaries, and clients.
• Maintain client billing files and notes per attorney/counsel.
• Support special billing projects as needed.

Skills

Customer service

Communication

Organization

Attention to detail

Education

Associate Degree in Accounting/Business

Tools

Elite 3E

MS Office

Job description

Position Summary

Responsible for timekeeper/employee maintenance and client billing support. Billing support includes managing incoming requests, looking up client accounts, providing invoice copies, sending invoices out and assisting billing team in various client/billing related projects. Research and answer client account questions from attorney(s)/counsel, secretaries, and clients.

Essential Job Functions

Billing Clerk

• Provide exceptional customer service to both internal parties and external clients of the Firm.
• Prepare documentation in accordance with Firm policy.
• Ability to effectively interact and communicate with attorneys, LAAs (assistants), administrative staff and clients.
• Review and verify accuracy of billing and supporting documentation as required.
• Research and respond to inquiries regarding billing issues and problems.
• Research and analyze client billing inquiries and returned mail.
• Provide input for new billing formats as needed.
• Understand and apply Firm billing policies.
• Understand and comply with individual client billing guidelines.
• Observe and maintain confidentiality of client and firm matters.
• Establish and maintain client billing files and billing notes for each attorney/counsel.
• Assist with special projects as needed.

Minimum Requirements

• Associate Degree in Accounting, Business, or related discipline or college level accounting classes (in lieu of a degree) with 3-5 years or more hands-on office admin experience in a law firm or professional services environment.
• Elite 3E or equivalent accounting software experience.
• Demonstrated proficiency with MS Office.
• Excellent professional communications skills, both verbal and written.
• Strong organization skills and attention to detail.
• Ability to effectively manage multiple tasks through organizational and prioritization skills.
• Must display good judgment and make sound decisions.
• Must be flexible to change and be an enthusiastic supporter of departmental goals.
• Must be focused and persistent, with a willingness to ask direct questions.
• Flexibility to work additional hours, including weekends and evenings (particularly during the 4th quarter).
• Ability to maintain a high level of confidentiality is a necessity.