Billing & Accounting Support Specialist

OOIDA; Grain Valley (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee Medical & Dental Insurance

Vacation and personal time after 60 d

401K - employer matches half up to 10%

Casual dress attire

Tuition assistance

On-site fitness and daycare center

Job summary

OOIDA in Grain Valley, MO is seeking an Accounting Call Center Representative to provide exceptional customer service on accounting and financial matters. You will handle inbound calls, assist members with inquiries, and ensure accurate financial transactions.

This role requires attention to detail and strong communication. Knowledge of billing processes and payment applications will help you explain options to customers; you may back up other billing duties as needed.

Qualifications

• High school diploma or GED required.
• Experience with Microsoft Office Suite preferred.
• Knowledge of billing processes and payment applications beneficial.

Responsibilities

• Takes a high volume of inbound and outbound calls.
• Collects payments using various methods while keeping information confidential.
• Understands the billing process and communicates it to customers.
• Back-ups other billing jobs and related duties as cross-training completes.

Skills

Microsoft Office Suite

Education

High School Diploma or GED

Tools

AS400

Content Manager

Job description

OOIDA in Grain Valley, MO is seeking an Accounting Call Center Representative to provide exceptional customer service on accounting and financial matters. You will handle inbound calls, assist members with inquiries, and ensure accurate financial transactions.

This role requires attention to detail and strong communication. Knowledge of billing processes and payment applications will help you explain options to customers; you may back up other billing duties as needed.