Agronomy Billing & Customer Experience Specialist

Central Prairie Co-op; Sterling (KS); On-site; USD 36,000 - 48,000; Full time

Job summary

Central Prairie Co-op in Sterling, KS is seeking an Agronomy Billing Administrator / Customer Service Specialist to manage invoices, payments, and customer accounts. You will coordinate with agronomists, sales staff and accounting to ensure accurate billing and timely communication with growers and customers.

Strong data entry, Excel and basic accounting skills are essential, with a focus on accuracy and excellent customer service.

Qualifications

• High school diploma or GED; or 1–3 months related accounting experience.
• Willing to pursue additional continuing education and training.
• Excellent computer operation skills and attention to detail.

Responsibilities

• Answer customer questions by phone, email, and in person.
• Help customers with account questions, invoices, statements, and charges.
• Resolve billing discrepancies and customer concerns.
• Maintain professional relationships with growers and agricultural customers.
• Enter and process charges for fertilizer, chemicals, seed, and services.
• Prepare and send customer invoices.
• Review records to ensure billing accuracy.
• Post payments and credits to customer accounts.
• Monitor outstanding balances and follow up on past-due accounts.
• Coordinate with agronomists, sales, and accounting to ensure proper billing.

Skills

Customer service

Organization

Data entry

Microsoft Office/Excel

Basic accounting/invoicing

Communication

Problem solving

Multitasking

Numerical accuracy

Agronomy terminology/software

Education

High school diploma or GED

Accounting experience or training

Tools

Microsoft Office

Excel

Job description

Central Prairie Co-op in Sterling, KS is seeking an Agronomy Billing Administrator / Customer Service Specialist to manage invoices, payments, and customer accounts. You will coordinate with agronomists, sales staff and accounting to ensure accurate billing and timely communication with growers and customers.

Strong data entry, Excel and basic accounting skills are essential, with a focus on accuracy and excellent customer service.