Future Opening: Bill and Account Collector

Pro; United States; On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company parties

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Competitive compensation

Great Work Environment

Career Advancement Opportunities

Job summary

Pro-Serv is seeking a Bill and Account Collector to join our team. You will contact customers with outstanding balances, discuss payment options, and create plans that fit both the customer and company policies.

The ideal candidate has excellent customer service and communication skills and is comfortable working in a fast-paced setting. Pro-Serv offers opportunities for advancement and competitive compensation.

Qualifications

• Excellent customer service skills.
• Excellent communication skills.
• Ability to thrive in a fast-paced environment.
• Familiarity with Microsoft Office programs.

Responsibilities

• Contact customers to discuss accounts and outstanding balances.
• Discuss reasons for debts and payment options with customers.
• Create payment plans that align with policy and customer needs.
• Maintain accurate records of all customer interactions.
• Process incoming payments or debt settlements.

Skills

Customer service

Communication

Fast-paced work

MS Office

Job description

Replies within 24 hours

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Benefits/Perks

• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Summary
We are seeking aBill and Account Collectorto join our team! As a Bill and Account Collector, you will be making phone calls or sending emails to customers with outstanding debts, discussing their options for payment, and finding a common ground so that every party is happy with the outcome. You will also be maintaining records of communications with customers and processing incoming payments and settlements. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment.

Responsibilities

• Contact customers to discuss their accounts and outstanding balances
• Discuss the reason for the debts with the customer, and help them best understand their options moving forward
• Create payment plans that work with the customer while also aligning with company policy
• Maintain excellent records of customer interactions
• Process incoming payments or debt settlements

Qualifications

• Excellent customer service skills
• Excellent communication skills
• The ability to work well in a fast-paced environment
• Familiarity with computer programs including the Microsoft Office suite
  Compensation: $19.00 – $23.00 per hour

We Care About Restaurants, 24/7

We know breakdowns don’t always occur at the most convenient times.

So no matter when our customers find themselves in need of service, the Pro-Serv team will be there.

Our experienced staff has the knowledge and skill set to get any commercial kitchen job done quickly and efficiently.