Bilingual WIC Ops Specialist – Flexible Hours

State of Arizona; Phoenix (AZ); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical and dental insurance

Paid vacation and sick time

Paid parental leave

10 paid holidays per year

Retirement benefits

Job summary

The State of Arizona is seeking an Operations Program Specialist to provide bilingual administrative and program support, focusing on the State WIC Hotline. The role includes coordinating projects, maintaining records, and supporting BNPA programs while ensuring responsive customer service to diverse clients.

Reporting to the BNPA Operations Manager, you will handle calendars, documentation, and liaison tasks with the State Archives.

Qualifications

• Spanish and English language support experience is preferred.
• Familiarity with office procedures and policies.
• Knowledge of records retention and archiving concepts.
• Experience in a public health setting is a plus.

Responsibilities

• Provide Spanish and English assistance to State WIC Hotline clients to ensure timely information and referrals.
• Manage BNPA record retentions and liaise with the State of Arizona Archives for compliance.
• Coordinate special projects, meetings, and document management; maintain supplies and equipment.
• Provide facilities support to the BNPA inventory control program and track office equipment.
• Deliver administrative support for BNPA, including processing mail and shipments.
• Act as assistant tenant coordinator as needed and perform other related duties.

Skills

Interpersonal communication

Diversity collaboration

Multitasking

Conflict resolution

Education

High School Diploma or equivalent

Tools

Microsoft Office

Google Workspace

Job description

The State of Arizona is seeking an Operations Program Specialist to provide bilingual administrative and program support, focusing on the State WIC Hotline. The role includes coordinating projects, maintaining records, and supporting BNPA programs while ensuring responsive customer service to diverse clients.

Reporting to the BNPA Operations Manager, you will handle calendars, documentation, and liaison tasks with the State Archives.