Bilingual WIC Clerk (Spanish) – Intake & Scheduling

CareSouth Medical and Dental; Baton Rouge (LA); On-site; USD 32,000 - 40,000; Full time

Job summary

CareSouth Medical and Dental seeks a WIC Clerk to conduct intake interviews and schedule appointments, performing general clerical tasks and issuing WIC EBT cards. The role requires sensitivity to clients and the ability to manage competing priorities.

The ideal candidate will have a high school diploma and at least two years in clerical work within healthcare, plus fluency in Spanish. Training in policy updates, HIPAA, and customer service is provided.

Qualifications

• General education background normally equivalent to a high school education.
• Minimum two years of work experience in clerical duties, healthcare or medical environment preferred.
• Fluency in Spanish is required.

Responsibilities

• Conduct preliminary client interviews by phone or in person for intake services and appointment scheduling.
• Perform clerical duties including typing, filing, appointment reminders, scheduling, and WIC EBT card issuance.

Skills

Typing

Filing

Telephone services

WIC EBT issuance

Customer service

Spanish

Education

High School Diploma

2 years clerical/healthcare experience

Medical program certifications (plus)

Tools

LA Medicaid verification system

WIC Gateway

Relias training

Job description

CareSouth Medical and Dental seeks a WIC Clerk to conduct intake interviews and schedule appointments, performing general clerical tasks and issuing WIC EBT cards. The role requires sensitivity to clients and the ability to manage competing priorities.

The ideal candidate will have a high school diploma and at least two years in clerical work within healthcare, plus fluency in Spanish. Training in policy updates, HIPAA, and customer service is provided.