Bilingual WIC Clerk, Pediatrics – Help Families Thrive

UTHealth Houston; Houston (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

UTHealth Houston, a world-renowned healthcare education and research institution in Houston, TX, is seeking a Bilingual WIC Clerk for the Pediatrics WIC University. The role supports women, infants, and children by delivering clerical and administrative services for the WIC program.

The position emphasizes bilingual communication, office procedures, and policy knowledge to assist participants, maintain records, and ensure families access vital nutrition and health services.

Qualifications

• High School Diploma or equivalent required.
• 1 year of relevant work experience in a setting related to public contact, health care, or social service required.
• Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.
• This position is a security-sensitive position pursuant to Texas Education Code 51.215 and related statutes. Residency: Employees must permanently reside and work in the State of Texas.

Responsibilities

• Greets people as they sign in.
• Screens the client to determine the purpose of the appointment.
• Makes future appointments as needed, explains application procedure, and answers questions for applicants who walk in or call to request appointments.
• Answer and process telephone calls.
• Screen and verify WIC participant eligibility using eligibility policies as indicated by federal, state, and local agency guidelines and enter data as appropriate into participant's electronic medical record.
• Make social services referrals as needed.
• Obtain and document participant height and weight measurements and/or fingerstick blood samples as necessary, using appropriate procedures and guidelines.
• Issue food benefits to participants using established procedures.
• Explain WIC benefits and the correct procedure for redemption of food benefits to new participants.
• Schedule and coordinate return WIC appointments.
• Performs other duties as assigned.

Education

High School Diploma or equivalent

Job description

UTHealth Houston, a world-renowned healthcare education and research institution in Houston, TX, is seeking a Bilingual WIC Clerk for the Pediatrics WIC University. The role supports women, infants, and children by delivering clerical and administrative services for the WIC program.

The position emphasizes bilingual communication, office procedures, and policy knowledge to assist participants, maintain records, and ensure families access vital nutrition and health services.