Bilingual Vehicle Logistics Specialist (Spanish/English)

Radius Recycling, Inc.; Rancho Cordova (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Radius Recycling is seeking a Vehicle Logistics Agent Bilingual I to handle pickup/delivery of purchased vehicles, manage carrier schedules, and ensure a high-quality customer experience. The role emphasizes strong internal and external service while minimizing transport leakage and maintaining compliance.

The position requires bilingual Spanish proficiency, experience in inbound/outbound sales or contact centers, and familiarity with MS Office and CAD tools.

Qualifications

• Minimum of 1-2 years in inbound/outbound sales or contact center.
• Prior automotive experience preferred.
• Bilingual Spanish required.
• Familiarity with Windows, Outlook, Microsoft Word, Excel, CAD Software, and other software tools.

Responsibilities

• Supports managing the pick-up and delivery of purchased vehicles from pre-winner to final delivery to the PnP site.
• Provides a great customer experience for both internal stakeholders and external customers.
• Supports strategies to reduce leakage due to transport issues, ensuring maximum product integrity and customer satisfaction.
• Supports carrier schedules to ensure timely vehicle pick-up and delivery.
• Fosters strong partnerships with field buyers to optimize costs and service levels.
• Supports performance analyses and reporting methodologies.
• Supports process improvement strategies along with cost efficiencies and ROI analyses on proposed quality improvements.
• Maintains current and strategic regulatory knowledge, ensuring departmental compliance and employee development.

Skills

Relationship building

Teamwork

Problem solving

Self-direction

Escalation to management

Verbal and written communication

MS Office proficiency

Tools

Windows

Outlook

Microsoft Word

Microsoft Excel

CAD software

Job description

Radius Recycling is seeking a Vehicle Logistics Agent Bilingual I to handle pickup/delivery of purchased vehicles, manage carrier schedules, and ensure a high-quality customer experience. The role emphasizes strong internal and external service while minimizing transport leakage and maintaining compliance.

The position requires bilingual Spanish proficiency, experience in inbound/outbound sales or contact centers, and familiarity with MS Office and CAD tools.