Bilingual Vehicle Logistics Specialist

Pick-N-Pull-Auto-Dismantlers; Rancho Cordova (CA); On-site; USD 28,000 - 39,000; Full time

Job summary

Radius Recycling is seeking a Vehicle Logistics Agent (Bilingual) to manage customer car purchase and transport inquiries in a fast-paced, sales-driven environment. You will coordinate vehicle pick-up and delivery operations, work with carriers, and ensure timely delivery of purchased vehicles while delivering an exceptional customer experience.

Requires 1–2 years in inbound/outbound sales or contact center, familiarity with Windows/Microsoft Office and CAD software, and the ability to

Qualifications

• Minimum of 1-2 years of experience in inbound/outbound sales or contact center.
• Familiarity with Windows, Outlook, Microsoft Word, Excel, CAD Software, and other software tools.
• Successful completion of all required training for Vehicle Logistics Agent level I, II, and III.

Responsibilities

• Supports managing the pick-up and delivery of purchased vehicles from pre-winner to final delivery to the PnP site.
• Provides a great customer experience for both internal stakeholders (employees, management) and external customers.
• Supports strategies to reduce leakage due to transport issues, ensuring maximum product integrity and customer satisfaction.
• Supports carrier schedules to ensure timely vehicle pick-up and delivery.
• Fosters strong partnerships with field buyers to optimize costs and service levels.
• Supports performance analyses and reporting methodologies.
• Supports process improvement strategies along with cost efficiencies and ROI analyses on proposed quality improvements.
• Maintains current and strategic regulatory knowledge, ensuring departmental compliance and employee development.
• Performs other duties as assigned.

Skills

Relationship building

Fast paced environment

Problem solving

Independent judgment

Issue escalation

Communication & MS Office

Tools

Windows

Outlook

Microsoft Word

Excel

CAD Software

Job description

Radius Recycling is seeking a Vehicle Logistics Agent (Bilingual) to manage customer car purchase and transport inquiries in a fast-paced, sales-driven environment. You will coordinate vehicle pick-up and delivery operations, work with carriers, and ensure timely delivery of purchased vehicles while delivering an exceptional customer experience.

Requires 1–2 years in inbound/outbound sales or contact center, familiarity with Windows/Microsoft Office and CAD software, and the ability to