Bilingual Vehicle Logistics Specialist II

Pick-N-Pull-Auto-Dismantlers; Rancho Cordova (CA); On-site; USD 57,859,000 - 68,880,000; Full time

Job summary

Radius Recycling in Rancho Cordova, CA is seeking a Vehicle Logistics Agent Bilingual II to professionally handle customer car purchase and transport inquiries in a high-volume, sales-driven, service-oriented environment. This role includes vehicle pick-up and delivery operations, carrier relationships, and timely delivery of purchased vehicles.

The position emphasizes an exceptional customer experience for both internal and external customers while minimizing transport-related leakage.

Qualifications

• 1–2 years of experience in inbound/outbound sales or contact center.
• Familiarity with Windows, Outlook, Microsoft Word, Excel, CAD Software.
• Successful completion of Vehicle Logistics Agent level I and II training.

Responsibilities

• Supports managing the pick-up and delivery of purchased vehicles from pre-winner to final delivery to the PnP site.
• Provides a great customer experience for both internal stakeholders and external customers.
• Supports strategies to reduce leakage due to transport issues, ensuring maximum product integrity and customer satisfaction.
• Supports carrier schedules to ensure timely vehicle pick-up and delivery.
• Fosters strong partnerships with field buyers to optimize costs and service levels.
• Supports performance analyses and reporting methodologies.
• Supports process improvement strategies along with cost efficiencies and ROI analyses on proposed quality improvements.
• Maintains current and strategic regulatory knowledge, ensuring departmental compliance and employee development.
• Performs other duties as assigned.

Skills

Communication skills

Problem solving

Self-direction

Team collaboration

MS Office proficiency

Attention to detail

Tools

Windows

Outlook

Microsoft Word

Excel

CAD Software

Job description

Radius Recycling in Rancho Cordova, CA is seeking a Vehicle Logistics Agent Bilingual II to professionally handle customer car purchase and transport inquiries in a high-volume, sales-driven, service-oriented environment. This role includes vehicle pick-up and delivery operations, carrier relationships, and timely delivery of purchased vehicles.

The position emphasizes an exceptional customer experience for both internal and external customers while minimizing transport-related leakage.