Bilingual Vehicle Logistics Specialist — Spanish/English

Radius Recycling; Rancho Cordova (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Radius Recycling in Rancho Cordova, CA, is seeking a Vehicle Logistics Agent Bilingual II. The role centers on coordinating vehicle pick-up/delivery, managing carrier schedules, and delivering exceptional customer service to internal and external stakeholders.

The ideal candidate has 1–2 years in sales/contact centers, automotive experience preferred, and is fluent in Spanish. Strong MS Office skills and ability to work in a fast-paced environment are essential.

Qualifications

• Minimum of 1–2 years of experience in inbound/outbound sales or contact center.
• Prior automotive experience preferred.
• Bilingual Spanish is required.
• Familiar with Windows, Outlook, Word, Excel, CAD software, and other tools.
• Successful completion of Vehicle Logistics Agent level I and II training.

Responsibilities

• Supports managing the pick-up and delivery of purchased vehicles from pre-winner to final delivery to the PnP site.
• Provides a great customer experience for internal and external customers.
• Supports strategies to reduce leakage due to transport issues, ensuring product integrity.
• Supports carrier schedules to ensure timely vehicle pick-up and delivery.
• Fosters strong partnerships with field buyers to optimize costs and service levels.
• Supports performance analyses and reporting methodologies.
• Supports cost efficiencies and ROI analyses on proposed quality improvements.
• Maintains current regulatory knowledge and compliance.
• Performs other duties as assigned.

Skills

Customer service

Teamwork

Problem solving

Communication

Bilingual Spanish

Tools

Windows

Outlook

Microsoft Word

Excel

CAD Software

Job description

Radius Recycling in Rancho Cordova, CA, is seeking a Vehicle Logistics Agent Bilingual II. The role centers on coordinating vehicle pick-up/delivery, managing carrier schedules, and delivering exceptional customer service to internal and external stakeholders.

The ideal candidate has 1–2 years in sales/contact centers, automotive experience preferred, and is fluent in Spanish. Strong MS Office skills and ability to work in a fast-paced environment are essential.