Bilingual Trauma-Informed Intake & Family Advocate

Dee Norton Child Advocacy Center; Charleston (SC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, dental, vision, and life ins.

PTO and 13 holidays

403(b) retirement plan

Professional development allowance

Job summary

Dee Norton Child Advocacy Center seeks a Clinical Intake & Case Coordinator (Bilingual Spanish/English) to coordinate intake processes and provide direct support for Spanish-speaking children and families. The role ensures trauma-informed, culturally sensitive responses during initial engagement with Dee Norton.

The coordinator liaises with forensic interviews, medical exams, and trauma-focused services, while meeting with caregivers and partners to connect resources and coordinate referrals.

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, Counseling, or a closely related field required.
• Master's degree in Social Work, Counseling, or related field preferred.
• Minimum of one year of experience in social services or child advocacy.
• Fluency in Spanish and English required.
• SCDSS-approved Spanish language interpreter certification preferred or ability to obtain.

Responsibilities

• Coordinate intake referrals for forensic interviews, medical exams, and mental health services.
• Assess safety and identify risks during intake; notify agencies as needed.
• Schedule services ensuring timely access and accommodations for families and interpreters.
• Maintain accurate intake documentation and client records in databases.
• Provide bilingual advocacy and coordinate across multidisciplinary teams.

Skills

Bilingual Spanish/English

Trauma-informed

Interpersonal skills

Multidisciplinary teamwork

Education

Bachelor's degree in Social Work or related field

Master's degree preferred

Tools

Microsoft Office

Job description

Dee Norton Child Advocacy Center seeks a Clinical Intake & Case Coordinator (Bilingual Spanish/English) to coordinate intake processes and provide direct support for Spanish-speaking children and families. The role ensures trauma-informed, culturally sensitive responses during initial engagement with Dee Norton.

The coordinator liaises with forensic interviews, medical exams, and trauma-focused services, while meeting with caregivers and partners to connect resources and coordinate referrals.