Bilingual Toll Collections Specialist — Paid Training

Valor Intelligent Processing; Tampa (FL); On-site; USD 20,319 - 23,694; Full time

Benefits offered by this job

Paid Time Off

Incentives and Rewards

Health Benefits

Career Growth

Paid Training

Casual Dress Code

Job summary

Valor Intelligent Processing is looking for Bilingual Collections Representatives in Tampa, Florida. This role involves engaging with customers to resolve toll account issues and negotiate payment plans while providing outstanding service in a professional office environment.

Candidates must be fluent in English and Spanish, possess excellent communication skills, and have a high school diploma or equivalent. The compensation ranges from $14.75 to $17.20 per hour.

Qualifications

• Must be 18 years of age or older.
• Experience with data entry utilizing a computer.
• Excellent organizational, written, and oral communication skills.

Responsibilities

• Assist customers with account resolution and inquiries.
• Negotiate payment plans and maintain customer relationships.
• Process payments utilizing the toll operations back-office systems.

Skills

Bilingual communication (English and Spanish)

Customer service orientation

Conflict resolution

Data entry

Organizational skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

Valor Intelligent Processing is looking for Bilingual Collections Representatives in Tampa, Florida. This role involves engaging with customers to resolve toll account issues and negotiate payment plans while providing outstanding service in a professional office environment.

Candidates must be fluent in English and Spanish, possess excellent communication skills, and have a high school diploma or equivalent. The compensation ranges from $14.75 to $17.20 per hour.