Bilingual Spanish CX Specialist — Tolling Support

Valor Intelligent Processing; Tampa (FL); On-site; USD 20,319 - 23,694; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth

Paid Training

Job summary

Valor Intelligent Processing is hiring Spanish Customer Service Representatives in Tampa, Florida. In this role, you will assist customers, resolve inquiries, and deliver exceptional service.

The ideal candidate should be 18 years or older, possess a high school diploma, and demonstrate strong communication skills. Valor offers competitive compensation and a variety of benefits, including health coverage and paid time off.

Qualifications

• Must be 18 years or older.
• Reliable and punctual with a strong work ethic.
• Ability to multitask, self-manage, and adapt to change.

Responsibilities

• Handle inbound and outbound calls in a courteous manner.
• Listen actively to understand customer needs.
• Accurately document customer interactions.

Skills

Strong written and verbal communication skills

Typing speed of 20+ WPM

Basic proficiency in Microsoft Office Suite

Customer-first mindset

Ability to troubleshoot and resolve conflicts

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Valor Intelligent Processing is hiring Spanish Customer Service Representatives in Tampa, Florida. In this role, you will assist customers, resolve inquiries, and deliver exceptional service.

The ideal candidate should be 18 years or older, possess a high school diploma, and demonstrate strong communication skills. Valor offers competitive compensation and a variety of benefits, including health coverage and paid time off.