Bilingual Title Specialist (Spanish) — Auto Financing Support

Credit Acceptance Corporation; Lansing (MI); À distance; USD 31 000 - 36 000; Plein temps

Avantages offerts par ce poste

401K match

Adoption assistance

Parental leave

Tuition reimbursement

Medical/dental/vision

Résumé du poste

Credit Acceptance is seeking a bilingual Title Specialist to provide customer-facing support for dealers, sales, and both internal and external customers. The role focuses on resolving title and lien requests via phone and email, with accurate documentation and compliance with policies.

You will spend most time on calls, identifying missing titles, and escalating issues when needed. Training is provided; strong communication and problem-solving are essential.

Qualifications

• High school diploma.

Responsabilités

• Review and resolve title tasks within standards of service for each request type.

Connaissances

Spanish fluency

Formation

High school diploma

Associates degree in business or related field

Outils

Microsoft Office

Description du poste

Credit Acceptance is seeking a bilingual Title Specialist to provide customer-facing support for dealers, sales, and both internal and external customers. The role focuses on resolving title and lien requests via phone and email, with accurate documentation and compliance with policies.

You will spend most time on calls, identifying missing titles, and escalating issues when needed. Training is provided; strong communication and problem-solving are essential.