Bilingual Teller (Spanish) – Customer-First Banking

Citizens Bank; Providence (RI); On-site; USD 37,000 - 50,000; Part time

Benefits offered by this job

Volunteer time off

Matching charitable donations

Tuition assistance

401K with company match

Job summary

Citizens Bank is seeking a friendly teller to greet customers in our lobby and assist with everyday transactions. You will demonstrate how to use the mobile app and ATMs, offering helpful guidance to complete simple deposits and withdrawals.

You will provide personalized financial advice aligned with customers' goals, while adhering to all cash handling and financial policies to ensure accurate processing and excellent service.

Qualifications

• High School degree or GED required.
• Minimum 6 months experience processing transactions.
• At least 1 year of customer service experience.
• Comfortable using digital technology and mobile apps.

Responsibilities

• Greet customers in the lobby and assist with transactions.
• Demonstrate how to use Citizens mobile app and ATMs for simple transactions.
• Provide personalized advice to help customers achieve financial goals.
• Follow all financial policies and cash handling procedures.

Skills

Customer service

Communication

Problem solving

Digital/payments experience

Education

High School diploma or GED

Job description

Citizens Bank is seeking a friendly teller to greet customers in our lobby and assist with everyday transactions. You will demonstrate how to use the mobile app and ATMs, offering helpful guidance to complete simple deposits and withdrawals.

You will provide personalized financial advice aligned with customers' goals, while adhering to all cash handling and financial policies to ensure accurate processing and excellent service.