Bilingual Teller: Spanish | Help Customers Grow Finances

Citizens; Providence (RI); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Meaningful work

Volunteer time off

Career growth

Comprehensive benefits

Job summary

Citizens Teller role seeking friendly, customer-focused individuals to greet customers, help with mobile app use and ATM transactions, and deliver personalized financial solutions. You will connect clients with bankers for the next steps and ensure adherence to policies and cash-handling rules.

Join a community-focused team offering meaningful work, strong benefits, and opportunities to grow within the bank.

Qualifications

• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
• Strong listening and communication skills
• Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
• Ability to problem solve and provide solutions to customer issues
• Customer-centric to deliver exceptional service
• Comfortable with using digital technology to support the delivery of business goals
• Ability to work branch hours, which can include weekends and evenings
• Video interview assessment after applying within 7 days of receiving the link

Responsibilities

• Greet customers in the lobby and assist with basic transactions
• Demonstrate mobile app usage and ATM features to customers
• Provide personalized advice and solutions to help customers meet financial goals
• Connect customers to Citizens Bankers for next steps and complex needs
• Follow all bank policies, cash handling procedures and regulatory requirements

Skills

Customer collaboration

Multitasking

People motivation

Education

High School degree or GED

Job description

Citizens Teller role seeking friendly, customer-focused individuals to greet customers, help with mobile app use and ATM transactions, and deliver personalized financial solutions. You will connect clients with bankers for the next steps and ensure adherence to policies and cash-handling rules.

Join a community-focused team offering meaningful work, strong benefits, and opportunities to grow within the bank.