Bilingual Teller & Member Services Associate

Palisades Federal Credit Union

Nanuet (NY)

On-site

USD 32,000 - 42,000

Full time

8 days ago

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Job summary

Palisades Federal Credit Union is seeking a member service-oriented teller to handle routine cash transactions and support members with information on services. The role includes cash handling, basic account transactions, and cross-selling credit union products.

Applicants should be bilingual in Spanish and English, with high school education or GED and strong interpersonal skills. The schedule runs Monday–Friday with some weekend rotation; the environment emphasizes accuracy and customer

Qualifications

Receives and processes members’ financial transactions, including deposits, withdrawals and loan payments.
Balances cash drawer and daily transactions.
Post transactions to member accounts and maintain member records.
Welcomes members and provides routine information concerning services and directs member to appropriate department for specific information and service.
Cross-train as Call Center Representative - assists members with telephone requests and resolves routine problems within authority.
Cross-sells Credit Union services.
Physical demands include lifting up to 30 lbs and varied standing/sitting requirements.

Responsibilities

Process deposits, withdrawals, and loan payments for members.
Sell money orders and travelers’ checks to members.
Transfer amounts between member accounts as directed.
Maintain and post transactions to member records.
Assist members by telephone and resolve routine questions; refer complex issues to supervisor.
Cross-sell credit union services.