Bilingual Teller: Cash & Member Services

Palisadesfcu; Nanuet, Northern (NY, KY); Hybrid; USD 35,000 - 47,000; Full time

Job summary

Palisades FCU in New York, NY is seeking a Teller to assist members with financial transactions, deposits, withdrawals and payments. You will balance cash, post transactions, and maintain member records.

Role requires bilingual Spanish/English communication, strong customer service, and the ability to cross-sell credit union services. Regular hours Mon–Fri 8:30am–5pm and Sat 9am–1pm on a rotating schedule.

Qualifications

• Receives and processes members’ financial transactions, including deposits, withdrawals and loan payments; sells money orders and travelers’ checks to members; transfers amounts from member accounts as directed.

Responsibilities

• Balance cash drawer and daily transactions.
• Post transactions to member accounts and maintain member records.
• Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service.
• Cross-train as Call Center Representative — assists members with telephone requests, answers questions about products and services, and resolves issues within authority.
• Cross-sells Palisades FCU services.
• Performs miscellaneous tasks including typing, filing, computer input and answering the telephone.
• Performs other job related duties as assigned.

Skills

Cash handling

Customer service

Bilingual Spanish/English

Data entry

Cross-selling

Verbal & written communication

Regulatory knowledge

Education

High school diploma or GED

Tools

Ten-key calculator

Touch typing

Job description

Palisades FCU in New York, NY is seeking a Teller to assist members with financial transactions, deposits, withdrawals and payments. You will balance cash, post transactions, and maintain member records.

Role requires bilingual Spanish/English communication, strong customer service, and the ability to cross-sell credit union services. Regular hours Mon–Fri 8:30am–5pm and Sat 9am–1pm on a rotating schedule.