Bilingual Teller: Elevate Customer Banking Experience

PNC Financial Services Group, Inc.; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

401(k) with match

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Teller at the Flagler & 79th Street Branch in Miami, FL. The role emphasizes delivering a personalized customer experience, educating clients on digital tools, and identifying banking opportunities during interactions.

No degree is required; a combination of education and experience may be considered in lieu of a degree. This in-office role requires accuracy and customer service excellence.

Qualifications

• No university degree required; high school diploma, GED or similar may be considered as part of the candidate profile.
• No prior experience required; a combination of education and certifications may be accepted in lieu.
• In lieu of a degree, a comparable mix of education, certifications and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates on alternatives for financial interactions.
• Identifies banking opportunities during interactions and makes appropriate referrals.
• Performs lobby engagement to connect with customers and promote PNC products.
• Educates customers on managing transactions using digital tools and resources.
• Ensures teller and branch daily operations are efficient and accurate.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy & Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection

Managing Priorities

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Teller at the Flagler & 79th Street Branch in Miami, FL. The role emphasizes delivering a personalized customer experience, educating clients on digital tools, and identifying banking opportunities during interactions.

No degree is required; a combination of education and experience may be considered in lieu of a degree. This in-office role requires accuracy and customer service excellence.