Bilingual Teller: Customer Experience & Cash Expert

PNC; Crowley (TX); Sur place; USD 20 664 000 - 23 419 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits

In-office work environment

Résumé du poste

PNC is seeking a Full Time Teller for the Crowley, TX Crowley branch. Based in-office, the role focuses on delivering a premium customer experience, educating customers on financial options, and driving branch product adoption. Bilingual Spanish is preferred to assist a diverse customer base.

PNC emphasizes an inclusive culture and comprehensive benefits while not sponsoring visas. Ideal candidates will engage customers, identify banking opportunities during interactions, and help maintain

Qualifications

• No Degree
• Spanish speaking preferred

Responsabilités

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems and ensures branch operations are completed efficiently.

Connaissances

Accountability

Banking

Client Loyalty

CX (Customer Experience)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Description du poste

PNC is seeking a Full Time Teller for the Crowley, TX Crowley branch. Based in-office, the role focuses on delivering a premium customer experience, educating customers on financial options, and driving branch product adoption. Bilingual Spanish is preferred to assist a diverse customer base.

PNC emphasizes an inclusive culture and comprehensive benefits while not sponsoring visas. Ideal candidates will engage customers, identify banking opportunities during interactions, and help maintain