Bilingual Banking Teller – Customer Experience Pro

PNC Financial Services Group, Inc.; Crowley (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

Life insurance

Short and long-term disability

401(k) with PNC match

Paid holidays

Vacation days

Job summary

PNC Financial Services Group, Inc. in Crowley, TX is seeking a Full Time Teller to deliver a personalized customer experience and support financial wellbeing at the Crowley branch. You will handle diverse customer interactions, educate on options, and refer opportunities to branch staff.

The role emphasizes cash handling, accurate operations, and leveraging technology to assist customers. Bilingual Spanish is preferred and in-office presence is required.

Qualifications

• Roles at this level typically do not require a university/college degree, high school diploma, GED, or significant experience.
• Spanish-speaking assessments preferred

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing.
• Processes a variety of customer interactions and educates on available options.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Identifies opportunities through conversations with customers and refers to branch staff.
• Performs lobby engagement to connect customers with PNC products and services.
• Educates customers on managing transactions using technology, tools, and resources.
• Ensures teller and branch operations are completed accurately and efficiently.

Skills

Customer service

Bilingual Spanish

Cash handling

Sales & referrals

Communication

Education

No degree required

Tools

Cash handling systems

Point of Sale (POS)

Job description

PNC Financial Services Group, Inc. in Crowley, TX is seeking a Full Time Teller to deliver a personalized customer experience and support financial wellbeing at the Crowley branch. You will handle diverse customer interactions, educate on options, and refer opportunities to branch staff.

The role emphasizes cash handling, accurate operations, and leveraging technology to assist customers. Bilingual Spanish is preferred and in-office presence is required.