Bilingual Teller – Customer-Centric Banking (In-Branch)

PNC Financial Services Group, Inc.; McKinney (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage with HSA

Dental and vision options

401(k) with match

Pension and stock purchase plans

Educational assistance

Job summary

PNC Financial Services Group, Inc. is seeking a Full Time Teller in McKinney, TX, located at the West Grove McKinney branch. The role emphasizes delivering a personalized customer experience, processing transactions, and educating customers on digital tools.

Spanish language preferred, visa sponsorship not provided. The teller supports branch operations and helps customers achieve financial wellbeing while promoting PNC products and services in an in-office environment that values balance and

Qualifications

• Customer service-oriented with focus on financial wellbeing.
• Familiarity with banking products and branch operations.
• Ability to educate customers on digital options and referrals.
• Strong communication and problem-solving abilities.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions and educates customers on alternatives for their financial interactions.
• Identifies banking opportunities during customer interactions and refers as appropriate to branch staff.
• Performs lobby engagement to connect with customers and position PNC products to meet needs.
• Educates customers on options for managing financial transactions using technology and resources.
• Adheres to policies and procedures and ensures accurate completion of teller and branch operations.

Skills

Customer Service

Banking Knowledge

Client Loyalty

Digital Tools

Proactive Sales

Attention to Detail

Communication

Problem Solving

Multitasking

Spanish Speaking

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Full Time Teller in McKinney, TX, located at the West Grove McKinney branch. The role emphasizes delivering a personalized customer experience, processing transactions, and educating customers on digital tools.

Spanish language preferred, visa sponsorship not provided. The teller supports branch operations and helps customers achieve financial wellbeing while promoting PNC products and services in an in-office environment that values balance and