Bilingual Teller: Elevate Customer Banking

PNC Financial Services Group, Inc.; Fort Worth (TX); On-site; USD 19,000 - 25,000; Part time

Job summary

PNC is seeking a Part Time Teller based in Fort Worth, TX at the McCart-Sycamore branch. Bilingual in Spanish preferred. This in-office role emphasizes delivering a superior customer experience and educating customers on banking options and digital tools.

The candidate will handle a variety of customer interactions, identify banking opportunities, and refer to branch staff as appropriate. Sponsorship is not provided for this role.

Qualifications

• No university degree required or specified.
• Spanish language ability preferred for this role.

Responsibilities

• Delivers a customer experience to improve financial wellbeing and loyalty while increasing share of wallet.
• Identifies opportunities through customer conversations and makes appropriate referrals.
• Engages customers in the lobby and demonstrates how to use technology and tools for banking tasks.
• Applies product and procedural knowledge to resolve customer issues and questions.
• Ensures teller and branch operations are performed accurately and efficiently.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC is seeking a Part Time Teller based in Fort Worth, TX at the McCart-Sycamore branch. Bilingual in Spanish preferred. This in-office role emphasizes delivering a superior customer experience and educating customers on banking options and digital tools.

The candidate will handle a variety of customer interactions, identify banking opportunities, and refer to branch staff as appropriate. Sponsorship is not provided for this role.