Bilingual Teller - Customer Experience

PNC Financial Services Group; Monroe (NC); Presencial; USD 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical and Prescription Coverage

401(k) with Company Match

Paid Time Off

Descripción de la vacante

PNC Financial Services Group in Monroe, NC seeks a Teller to deliver a standout customer experience and promote PNC products. You will education customers, process transactions, and identify opportunities during each customer interaction.

As an in-office role with a bilingual Spanish preference, you will engage customers, refer opportunities to branch staff, and maintain accurate operation of daily teller activities. No visa sponsorship is provided.

Formación

• Customer service experience and ability to engage with customers.
• Ability to reference branch staff and educate customers on products.
• Spanish speaking language ability is preferred and can aid communication with customers.

Responsabilidades

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers and refers to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer’s problems.
• Adheres to policies and procedures, ensuring teller and branch operations are efficient and accurate.

Conocimientos

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Educación

No Degree

Descripción del empleo

PNC Financial Services Group in Monroe, NC seeks a Teller to deliver a standout customer experience and promote PNC products. You will education customers, process transactions, and identify opportunities during each customer interaction.

As an in-office role with a bilingual Spanish preference, you will engage customers, refer opportunities to branch staff, and maintain accurate operation of daily teller activities. No visa sponsorship is provided.