Bilingual Spanish Teller: Customer-First Banking Pro

PNC Financial Services Group, Inc.; Phoenix (AZ); On-site; USD 30,000 - 38,000; Full time

Job summary

PNC Financial Services Group, Inc. seeks a Bilingual Spanish Teller in Phoenix, AZ to deliver a personalized customer experience and enhance financial wellbeing. The role focuses on processing customer interactions, educating clients on alternatives, and identifying opportunities to refer to branch staff.

The position requires Spanish language proficiency and a customer-service mindset. This in-office role emphasizes accuracy in daily teller operations and leveraging technology to assist

Qualifications

• No degree required
• Spanish-speaking required
• Customer service experience is not required but helpful

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates customers on alternatives for their financial interactions.
• Identifies banking opportunities during customer interactions and refers as appropriate to branch staff.
• Educates customers on managing financial transactions by leveraging technology and resources.
• Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Skills

Spanish Speaking

Education

No Degree

Job description

PNC Financial Services Group, Inc. seeks a Bilingual Spanish Teller in Phoenix, AZ to deliver a personalized customer experience and enhance financial wellbeing. The role focuses on processing customer interactions, educating clients on alternatives, and identifying opportunities to refer to branch staff.

The position requires Spanish language proficiency and a customer-service mindset. This in-office role emphasizes accuracy in daily teller operations and leveraging technology to assist