Bilingual Teller - Elevate Customer Banking Experience

PNC; Monroe (NC); Presencial; USD 30.000 - 36.000; Jornada completa

Descripción de la vacante

PNC in Monroe, NC is seeking a Teller to deliver a positive customer experience and support financial wellbeing. The role involves handling a variety of transactions, educating customers on alternatives, and identifying banking opportunities to refer to branch staff.

Bilingual Spanish is preferred, with a focus on accurate processing and adherence to procedures. As an in-office position, you will engage daily with customers in the lobby, leverage technology to assist clients, and maintain

Formación

• No degree required; in lieu of a degree, education/certification/experience may be considered.
• Spanish language ability preferred in assessments.
• Experience not required for entry-level teller role.

Responsabilidades

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates on alternatives.
• Identifies banking opportunities and refers to branch staff.
• Engages customers in the lobby to connect with PNC products.
• Educates customers on managing transactions using technology and resources.
• Applies product knowledge to solve customer problems and follows policies.
• Ensures teller and branch operations and maintenance are completed efficiently and accurately.

Conocimientos

Customer Focused

Managing Risk

Digital Awareness

Problem Solving

Effective Communications

Fraud Detection

Educación

No Degree

Descripción del empleo

PNC in Monroe, NC is seeking a Teller to deliver a positive customer experience and support financial wellbeing. The role involves handling a variety of transactions, educating customers on alternatives, and identifying banking opportunities to refer to branch staff.

Bilingual Spanish is preferred, with a focus on accurate processing and adherence to procedures. As an in-office position, you will engage daily with customers in the lobby, leverage technology to assist clients, and maintain