Bilingual Teller: Elevate Customer Banking Experience

PNC; Naples (FL); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical/prescription drug coverage

Dental and vision options

Life insurance (employee and spouse/cc

Disability protection

401(k) with PNC match

Pension and stock purchase plans

Dependent care reimbursement account

Backup child/elder care

Adoption, surrogacy, and doulaReimb.

Educational assistance

Wellness program with financial incent

Maternity/Parental leave

Paid holidays

Vacation days

Job summary

PNC in Naples, FL is seeking a Teller to deliver a unique customer experience, educate customers on alternatives, and identify banking opportunities during interactions. This in-office role focuses on financial wellbeing and loyalty, with proactive referrals to branch staff to meet customer needs.

The position emphasizes accurate processing of transactions and adherence to policies, while leveraging technology to assist customers. Spanish language is preferred but not required.

Qualifications

• No degree required
• No certifications required
• No licenses required

Responsibilities

• Deliver a unique customer experience aimed at improving financial wellbeing and creating loyalty while increasing share of wallet.
• Process a variety of customer interactions and educate customers on alternatives for their financial interactions.
• Identify banking opportunities during customer interactions and refer to branch staff as appropriate.
• Conduct lobby engagement to connect with customers and position PNC products to meet needs.
• Educate customers on options for managing financial transactions using technology and resources.
• Adhere to policies and procedures and ensure daily teller operations are completed accurately.

Skills

Customer Service

Retail Banking

Spanish (Preferred)

Education

No Degree

Job description

PNC in Naples, FL is seeking a Teller to deliver a unique customer experience, educate customers on alternatives, and identify banking opportunities during interactions. This in-office role focuses on financial wellbeing and loyalty, with proactive referrals to branch staff to meet customer needs.

The position emphasizes accurate processing of transactions and adherence to policies, while leveraging technology to assist customers. Spanish language is preferred but not required.