Bilingual Customer Success Specialist

Advance Services, Inc.; La Vista (NE); On-site; USD 42,000 - 64,000; Full time

Job summary

Advance Services, Inc. is seeking an internal sales professional to drive B2B growth by qualifying leads and expanding existing customers. The role requires bilingual English/Spanish and offers a salary position with a full benefits package.

You will prospect new leads by territory and industry, manage CRM data, and pass qualified leads to local sales. You will also work with teams to meet retention and revenue targets across the organization, with a coachable, target-driven mindset.

Qualifications

• Bilingual in English and Spanish.
• Experience in B2B sales and CRM.

Responsibilities

• Qualify leads and pass qualified leads to local sales.
• Prospect new leads by territory and industry.
• Grow existing accounts and drive upsell opportunities.
• Organize and document inside a CRM.

Skills

Bilingual EN/ES

Job description

This internal sales role is a results-driven, business-to-business (B2B) position focused on two key components: qualifying leads and growing existing customers. Will be responsible for driving sales growth by identifying new lead opportunities, building strong initial client relationships, expanding existing accounts, and ensuring long-term customer success through proactive engagement and strategic support. This position requires someone bilingual with English/Spanish.

Qualifying Leads:

Will conduct their role of qualifying leads by following these primary tasks:

• Prospecting new leads by territory, industry, or existing customer base.
• Initial sales work, including calls, follow-ups, and setting meeting (B2B).
• Developing interest with cold prospects.
• Organizing and enriching sales pipelines.
• Organizing and documenting inside a CRM.
• Passing qualified leads to local sales and management.

Growing Existing Customers:

Will conduct their role of growing existing customers by following these primary tasks:

• Conducting customer retention activities within their territory.
• Following up on recent new closes.
• Providing feedback to local teams working with the customers.
• Assisting with upsell activities with current customers.
• Working within a team to reach customer retention and growth targets.

Success in this position will be by performing the following:

• Be coachable and trainable with a positive attitude.
• Hit and exceed weekly sales activity targets.
• Qualifying leads that turn into B2B closes (new business).
• Helping their team hit and exceed revenue targets.
• Successfully work as a valuable member of their team.

This is a salary position with a full benefit package with a stable and growing company!