Bilingual Inbound Support Specialist (Remote)

Valor Intelligent Processing; Tampa (FL); On-site; USD 19,286 - 23,763; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Paid Training

Job summary

Valor Intelligent Processing is seeking Bilingual Call Center Representatives for customer service roles. This position requires strong communication skills to assist customers across various commercial and public sector programs. You will troubleshoot inquiries and demonstrate empathy in helping others.

Ideal candidates are motivated self-starters with at least a high school diploma and a knack for problem-solving. Competitive compensation of $14.00 - $17.25 per hour, along with a range of employee benefits, await successful applicants.

Qualifications

• Must be 18 years or older.
• Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Familiarity with Windows operating systems.

Responsibilities

• Handle inbound and outbound customer contacts professionally.
• Listen actively to understand customer needs.
• Use internal systems to manage accounts and process inquiries.

Skills

Strong written and verbal communication skills

Customer empathy

Conflict resolution

Ability to multi-task

Basic proficiency in Microsoft Office Suite

Education

High school diploma or equivalent

Job description

Valor Intelligent Processing is seeking Bilingual Call Center Representatives for customer service roles. This position requires strong communication skills to assist customers across various commercial and public sector programs. You will troubleshoot inquiries and demonstrate empathy in helping others.

Ideal candidates are motivated self-starters with at least a high school diploma and a knack for problem-solving. Competitive compensation of $14.00 - $17.25 per hour, along with a range of employee benefits, await successful applicants.