Bilingual Surgical Front Desk Coordinator

PDI Surgery Center; Windsor (CA); On-site; USD 30,000 - 33,000; Full time

Job summary

PDI Surgery Center is seeking a Care Coordinator/Receptionist to represent the center in initial patient contact, in person or by phone, and to keep front office operations efficient. The role manages filing, transcription, billing, and chart preparation for surgical procedures.

Responsibilities include answering calls, scheduling, insurance pre-authorizations, and maintaining HIPAA-compliant records. This onsite position requires bilingual Spanish/English abilities and strong data-entry skills.

Qualifications

• High school graduate; higher education in Medical Records desired but not required.
• Ability to thrive in a high-paced environment.
• Excellent/professional telephone skills are a must.
• Knowledge of medical terminology and protocols.
• EHR skills are required.
• Basic knowledge of patient accounting and insurance systems.

Responsibilities

• Answers telephone and directs calls.
• Scheduling and confirming patient appointments.
• Process insurance prior authorizations.
• Prepare patient charts for surgery.
• Manage data entry and record documentation.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Telephone skills

Bilingual Spanish/English

Attention to detail

Data entry

Confidentiality

Education

High school diploma

Medical Records education desired

Tools

Electronic Health Record (EHR)

Job description

PDI Surgery Center is seeking a Care Coordinator/Receptionist to represent the center in initial patient contact, in person or by phone, and to keep front office operations efficient. The role manages filing, transcription, billing, and chart preparation for surgical procedures.

Responsibilities include answering calls, scheduling, insurance pre-authorizations, and maintaining HIPAA-compliant records. This onsite position requires bilingual Spanish/English abilities and strong data-entry skills.