Bilingual Medical Front Desk Coordinator

Neurodiagnostics; New York (NY); On-site; USD 40,000 - 48,000; Full time

Job summary

Neurodiagnostics is seeking a motivated Front Desk Secretary to join our medical practice. You will manage a fast-paced front desk, greet patients, handle scheduling, and assist with medical paperwork while delivering excellent customer service.

Responsibilities include greeting patients, checking them in/out, updating records in the EMR, coordinating referrals, and supporting the team with billing questions. Spanish is preferred; English is required.

Qualifications

• Ability to multitask in a fast-paced medical setting.
• Proficiency with email and EMR systems.
• Strong communication and interpersonal skills.
• Flexibility with scheduling patients across multiple locations.

Responsibilities

• Greet patients and visitors, check them in/out, and direct to providers.
• Scan and sort mail daily.
• Manage patient records using the EMR system.
• Coordinate referrals and care with other healthcare providers.
• Schedule follow-up appointments based on patient needs.
• Verify and correct insurance information.
• Collaborate with the back-office on insurance/billing questions.
• Call patients to reschedule missed appointments.
• Maintain a clean and positive work environment.

Skills

Multitasking

Email proficiency

Excellent communication

Flexibility

Professionalism

Professional appearance

Punctuality

Tools

Electronic Medical Records (EMR)

Job description

Neurodiagnostics is seeking a motivated Front Desk Secretary to join our medical practice. You will manage a fast-paced front desk, greet patients, handle scheduling, and assist with medical paperwork while delivering excellent customer service.

Responsibilities include greeting patients, checking them in/out, updating records in the EMR, coordinating referrals, and supporting the team with billing questions. Spanish is preferred; English is required.