Bilingual Front Desk Coordinator — Pediatric Dental Office

D4C Dental Brands; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO

Paid Holidays

Health Insurance

HSA

FSA

401(k)

Disability Insurance

Life Insurance

Community Outreach

Job summary

Parklane Pediatric Dentistry is seeking a friendly, organized Front Desk Coordinator who is bilingual in English and Spanish. As the first point of contact for patients and families, you will manage check-in/out, answer calls, schedule appointments, and maintain accurate records.

This full-time role requires excellent customer service, strong communication, and the ability to multi-task in a fast-paced pediatric environment. Travel between office locations may be required.

Qualifications

• High school diploma or equivalent required.
• Previous experience in dental, medical, or professional office preferred.
• Fluent in English and Spanish (required).
• Outstanding customer service and communication skills.
• Strong interpersonal and relationship-building abilities.
• Excellent organizational skills with great attention to detail.
• Ability to multitask and work efficiently in a fast-paced environment.
• Comfortable learning and using computer software and office systems.
• Reliable transportation and willingness to travel between office locations.

Responsibilities

• Welcome patients and families with a warm, professional attitude.
• Manage patient check-in and check-out.
• Answer incoming phone calls and schedule appointments.
• Verify patient information and maintain accurate records.
• Coordinate daily front office activities to ensure an exceptional patient experience.
• Communicate effectively with patients, parents, providers, and team members.
• Travel between office locations as needed.

Skills

Bilingual English/Spanish

Education

High school diploma

Job description

Parklane Pediatric Dentistry is seeking a friendly, organized Front Desk Coordinator who is bilingual in English and Spanish. As the first point of contact for patients and families, you will manage check-in/out, answer calls, schedule appointments, and maintain accurate records.

This full-time role requires excellent customer service, strong communication, and the ability to multi-task in a fast-paced pediatric environment. Travel between office locations may be required.