Bilingual Front Desk Associate — Patient Care & Check-In

Surgery Partners, Inc; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Surgery Partners, Inc. is seeking a Front Desk Rep who is fluent in Spanish to greet patients and manage check-in procedures.

The role involves updating demographics and insurance data in the computer system and chart, handling open procedures, petty cash balancing, co-pay collection, and assisting patients as needed. The position primarily serves patients in the lobby with additional support for phones and other front office staff, requiring a compassionate, professional, upbeat attitude and

Qualifications

• Bilingual (Spanish required) and patient-focused service approach.
• High School Diploma and 1–2 years in healthcare environment.
• Familiar with clinic policies, procedures, and terminology.
• Proficient with computer systems and basic programs.
• Ability to express compassion, maintain a positive attitude.

Responsibilities

• Greet patients and manage front desk interactions.
• Performing check-in procedures and updating demographics.
• Maintain insurance information in systems and chart.
• Assist with opening procedures, petty cash, and co-pay collection.
• Provide lobby support and backup for phones and front office staff.

Skills

Bilingual Spanish

Customer service

Communication skills

Multi-tasking

Compassionate care

Education

High School Diploma

Tools

Clinic computer systems

Job description

Surgery Partners, Inc. is seeking a Front Desk Rep who is fluent in Spanish to greet patients and manage check-in procedures.

The role involves updating demographics and insurance data in the computer system and chart, handling open procedures, petty cash balancing, co-pay collection, and assisting patients as needed. The position primarily serves patients in the lobby with additional support for phones and other front office staff, requiring a compassionate, professional, upbeat attitude and