Bilingual Substance Use Case Manager – Spanish/English

El Futuro; Durham (NC); Hybrid; USD 46,000 - 50,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Life insurance

Long-term disability

403B matching

Paid time off

Paid holidays

Family medical leave

Parental leave

Professional development leave

Job summary

El Futuro is seeking a dedicated Case Manager for Substance Use in Durham, NC to provide culturally and linguistically responsive care coordination and advocacy through the Sin Ataduras program.

You will support Latino individuals and families, coordinate referrals, and maintain trauma-informed, recovery‑oriented care across services with a hybrid schedule requiring one in-person day at the Durham clinic and occasional evenings or weekends.

Qualifications

• Bachelor's degree in social work, psychology, or related field.
• Experience with case management, care coordination, or resource navigation.
• Bilingual Spanish and English required.
• Experience serving Latino or immigrant communities preferred.
• Training in motivational interviewing, trauma-informed care, harm reduction, or related areas preferred.

Responsibilities

• Serve as a primary contact for DWI program clients with confidentiality and cultural responsiveness.
• Coordinate appointments for assessments, intakes, groups, transfers and discharges.
• Provide reminders for appointments, documents, and payments.
• Guide clients in using Zoom, DocuSign, patient portal, and other tools.
• Document actions and escalate urgent matters per policy.

Skills

Bilingual Spanish/English

Strong communication

Documentation skills

Time management

Trauma-informed approach

Education

Bachelor's degree in social work, psychology, human services, public health, or related field

Tools

Microsoft 365

Electronic documentation systems

Job description

El Futuro is seeking a dedicated Case Manager for Substance Use in Durham, NC to provide culturally and linguistically responsive care coordination and advocacy through the Sin Ataduras program.

You will support Latino individuals and families, coordinate referrals, and maintain trauma-informed, recovery‑oriented care across services with a hybrid schedule requiring one in-person day at the Durham clinic and occasional evenings or weekends.