Bilingual Store Shift Leader – Auto Parts Sales

O'Reilly Auto Parts; Westlake (LA); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive wages

401k with employer contributions (from

Résumé du poste

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistants in sales, service, appearance, and operations. The role may involve shift management in the absence of supervisors.

Bilingual candidates are encouraged to apply, and a path to RSS Certification is provided. Competitive compensation and full benefits are included as part of the total package.

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification required.

Responsabilités

• Lead store team members in delivering excellent customer service to retail and professional customers.
• Supervise customer service levels in the showroom and execute service programs.
• Answer the telephone according to company policy.
• Process buy online/ship to store, hub and store-to-store transfers, and DC add orders.
• Handle special orders and outside purchases efficiently and according to procedure.
• Process returns and exchanges, and issue refunds using correct payment methods.
• Invoice all merchandise including core charges and warranties before product leaves the store.
• Communicate Zipline messages and delegate merchandising tasks as assigned.
• Ensure team members clock in/out and follow the posted work schedule.
• Perform store opening/closing duties and secure money, deposits and premises.
• All other duties as assigned.

Connaissances

Strong communication skills

RSS Certification

Description du poste

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistants in sales, service, appearance, and operations. The role may involve shift management in the absence of supervisors.

Bilingual candidates are encouraged to apply, and a path to RSS Certification is provided. Competitive compensation and full benefits are included as part of the total package.