Bilingual Store Lead: Sales & Service Excellence

O'Reilly Auto Parts; Lincoln (NE); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts seeks an Assistant Store Manager to support the Store Manager in sales, service, and store operations. This role will lead the team during the Store Manager's absence and ensure high customer satisfaction.

Qualified candidates are bilingual (Spanish preferred) and must hold Sales Specialist Training, Assistant Manager Certification, and RSS Certification, with additional certifications like ASE valued. The role offers comprehensive benefits and growth opportunities.

Qualifications

• Sales Specialist Training and certifications demonstrate readiness for supervisory duties.
• Bilingual ability (Spanish) is highly valued for store interactions.
• Assistant Manager Certification and RSS Certification are required credentials for this role.

Responsibilities

• Lead and support store team to deliver excellent customer service.
• Oversee service programs and ensure staff adherence to standards.
• Assist in hiring, training, and performance feedback of team.
• Ensure all transactions, returns, and transfers are processed properly.
• Manage opening/closing duties and daily money handling.

Skills

Customer service

Bilingual Spanish

Education

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Job description

O'Reilly Auto Parts seeks an Assistant Store Manager to support the Store Manager in sales, service, and store operations. This role will lead the team during the Store Manager's absence and ensure high customer satisfaction.

Qualified candidates are bilingual (Spanish preferred) and must hold Sales Specialist Training, Assistant Manager Certification, and RSS Certification, with additional certifications like ASE valued. The role offers comprehensive benefits and growth opportunities.