Bilingual Staffing Coordinator Home Health

Home Health Care, Inc.; Reading (Berks County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Medical Benefits

Dental Benefits

Vision Coverage

Life Insurance

Accident Insurance

Disability Insurance

Indemnity Insurance

Referral Bonuses

FSA

401(k) Plan

Job summary

CareSense is seeking a Staffing Coordinator to support our local Reading branch. The role involves matching caregivers to clients, scheduling home-based care, solving scheduling issues, and maintaining accurate records.

You will interact with clients, nurses, case managers and the office team to ensure smooth operations. Qualified candidates have a high school diploma or GED, at least 2 years of related experience, and strong communication skills.

Qualifications

• High school diploma or GED required.
• At least 2 years of relevant experience in staffing or home health Coordination.
• Excellent phone and communication skills are essential.

Responsibilities

• Match caregivers to clients based on needs, availability and scheduling.
• Schedule caregivers for home care and address issues as they arise.
• Staff clients accurately considering location, skills and requests.
• Organize caregiver and client issues (time off, changes, questions).
• Use the care management system to monitor on-time arrival, clock-in/clock-out, logs, and records.
• Communicate effectively with caregivers, clients, case managers and office staff.
• Conduct in-home assessments and required calls; complete incident reporting as needed.

Skills

Phone skills

Interpersonal skills

Verbal and written communication

Organizational skills

Self-directed/independent

Education

High school diploma or GED

2 years relevant work experience

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

At CareSense we are only as good as our Caregivers. Our extraordinary Caregivers provide quality Home Care assistance, bringing much relief and quality of life for our patients and their families.

We are searching for a dynamic Staffing Coordinator for our local branch who is able to work independently and assist our agency grow by increasing referrals while retaining high patient satisfaction.

Responsibilities Include:

• Match caregivers to clients based on personality, skill, client's scheduling needs and caregivers' availability.
• Work closely with our clients to schedule caregivers for home care and problems solve issues that arise.
• Accurately staff clients with caregivers based on location, time, skills/needs, and requests.
• Consistently organize caregiver and clients issues. i.e. time off requests, questions, changes in schedule and/or availability, concerns.
• Utilize our web-based care management system to monitor caregivers for on-time arrival, manage clock-in/clock-out system, monitor care logs, and update client and caregiver records.
• Effectively and accurately communicate with caregivers, clients, case managers, and office staff.
• Perform in-home assessment visits and calls as required.
• Complete incident reporting as necessary.
• Contact healthcare providers to obtain documentation and information as needed
• Ensure all state and federal rules and regulations are strictly adhered to
• On-call responsibilities.
• Other projects/duties as assigned by administration

Requirements:

• High school diploma or GED
• At least 2 year of relevant and related work experience
• Excellent phone skills
• Excellent interpersonal skills
• Excellent verbal and written communication skills, to effectively communicate with nurses, physicians, case managers and patients
• Fast paced
• Self-directing and very independent with the ability to work with little direct supervision
• Advanced knowledge of computers
• Very comfortable with technology applications including personnel recruiting systems, staffing and scheduling systems, electronic medical records systems, Microsoft Word, Excel, and Power Point
• Very organized and detailed, able to handle extensive amounts of paperwork/documentation
• Reliable car, valid State driver's license and car insurance
• Background check will be required
• Must have authorization to work in the USA

BENEFITS:

• Competitive Pay
• Part/Full Time
• Medical Benefits
• Dental Benefits
• Vision Coverage
• Insurance:
• Life
• Accident
• Death
• Disability
• Indemnity
• Referral Bonuses
• FSA
• 401(K) Plan

Visit our website to learn more: www.caresensehc.com

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.