Bilingual Staffing Coordinator Home Health

Caresense Home Health; Reading (Berks County); Presencial; USD 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Pay

Part/Full Time

Medical Benefits

Dental Benefits

Vision Coverage

Life Insurance

Accident Insurance

Disability Insurance

Indemnity Insurance

Referral Bonuses

FSA

401K Plan

Resumo da oferta

CareSense Home Health in Reading, PA is seeking a Staffing Coordinator to grow the agency by increasing referrals while maintaining high patient satisfaction. You will match caregivers to clients, schedule home care, and solve scheduling issues.

This role requires strong organizational skills, excellent communication, and comfort with technology. A high school diploma and at least 2 years of related experience are expected, with a valid driver's license and reliable car.

Qualificações

• High school diploma or GED required.
• Minimum 2 years of relevant work experience.
• Strong phone and interpersonal skills.
• Excellent verbal and written communication abilities.
• Must have a valid driver's license and reliable car.

Responsabilidades

• Match caregivers to clients based on personality, skills, and scheduling needs.
• Schedule caregivers for home care and resolve scheduling issues.
• Staff clients accurately based on location, time, and needs.
• Organize caregiver and client issues, including time off and changes in schedule.
• Use the care management system to monitor on-time arrivals, clock-ins, and logs.
• Communicate effectively with caregivers, clients, case managers and office staff.
• Perform in-home assessments and calls as required.
• Complete incident reporting as necessary.
• Obtain documentation by contacting healthcare providers.
• Ensure compliance with state & federal rules and regulations.
• Handle on-call responsibilities and other duties as assigned.

Conhecimentos

Phone skills

Interpersonal skills

Verbal & written comms

Fast paced

Independence

Computers

Tech applications

Organized

Driver's license

Formação académica

High School Diploma or GED

Ferramentas

Microsoft Word

Excel

PowerPoint

EMR systems

Descrição da oferta de emprego

At CareSense we are only as good as our Caregivers. Our extraordinary Caregivers provide quality Home Care assistance, bringing much relief and quality of life for our patients and their families.

We are searching for a dynamic Staffing Coordinator for our local branch who is able to work independently and assist our agency grow by increasing referrals while retaining high patient satisfaction.

Responsibilities Include:

• Match caregivers to clients based on personality, skill, client's scheduling needs and caregivers' availability.
• Work closely with our clients to schedule caregivers for home care and problems solve issues that arise.
• Accurately staff clients with caregivers based on location, time, skills/needs, and requests.
• Consistently organize caregiver and clients issues. i.e. time off requests, questions, changes in schedule and/or availability, concerns.
• Utilize our web-based care management system to monitor caregivers for on-time arrival, manage clock-in/clock-out system, monitor care logs, and update client and caregiver records.
• Effectively and accurately communicate with caregivers, clients, case managers, and office staff.
• Perform in-home assessment visits and calls as required.
• Complete incident reporting as necessary.
• Contact healthcare providers to obtain documentation and information as needed
• Ensure all state and federal rules and regulations are strictly adhered to
• On-call responsibilities.
• Other projects/duties as assigned by administration

Requirements:

• High school diploma or GED
• At least 2 year of relevant and related work experience
• Excellent phone skills
• Excellent interpersonal skills
• Excellent verbal and written communication skills, to effectively communicate with nurses, physicians, case managers and patients
• Fast paced
• Self-directing and very independent with the ability to work with little direct supervision
• Advanced knowledge of computers
• Very comfortable with technology applications including personnel recruiting systems, staffing and scheduling systems, electronic medical records systems, Microsoft Word, Excel, and Power Point
• Very organized and detailed, able to handle extensive amounts of paperwork/documentation
• Reliable car, valid State driver's license and car insurance
• Background check will be required
• Must have authorization to work in the USA

BENEFITS:

• Competitive Pay
• Part/Full Time
• Medical Benefits
• Dental Benefits
• Vision Coverage
• Insurance:
  • Life
  • Accident
  • Death
  • Disability
  • Indemnity
• Referral Bonuses
• FSA
• 401(K) Plan

Visit our website to learn more: www.caresensehc.com

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.