Bilingual Staffing Coordinator — Care Team Orchestrator

Owen Health Care; Union (NJ); On-site; USD 52,000 - 65,000; Full time

Job summary

Owen Health Care, Inc. in New Jersey is seeking a Bi-Lingual Staffing Coordinator to coordinate employee schedules and ensure continuous, high-quality care for clients.

The role matches qualified staff with client assignments, manages callouts and coverage, and communicates with staff, clients, families, and leadership. The ideal candidate will have a bachelor's degree in a related field and 2+ years of staffing/scheduling experience, with strong organizational and communication skills.

Qualifications

• Bachelor's degree in healthcare administration, human services, business administration, or a related field preferred.
• At least two years of staffing, scheduling, healthcare, home care, or social services experience preferred.
• Experience coordinating multiple employee schedules in a fast-paced environment.
• Knowledge of healthcare staffing practices, scheduling procedures, and compliance requirements.
• Excellent written, verbal, interpersonal, and customer-service skills.
• Strong organizational, time-management, and problem-solving abilities.
• Ability to manage multiple priorities, meet deadlines, and respond effectively to urgent staffing needs.
• Ability to maintain confidential employee and client information.
• Availability to participate in the on-call rotation.

Responsibilities

• Coordinate employee placements and schedules to ensure authorized client services are covered.
• Match employees with assignments based on qualifications, credentials, experience, availability, client needs, and location.
• Respond promptly to callouts, open shifts, schedule changes, and urgent coverage needs.
• Maintain accurate employee schedules, availability records, case assignments, and coverage documentation.
• Monitor attendance and service delivery using scheduling/timekeeping systems.
• Follow up on missed visits, late arrivals, scheduling conflicts, and other service concerns.
• Communicate assignments and schedule changes to employees, clients, families, and agency leadership.
• Serve as liaison between employees, clients, families, and agency regarding non-clinical scheduling matters.
• Escalate clinical concerns to nursing supervisor or clinical leadership.
• Assist with recruiting, screening, interviewing, onboarding, and orienting new employees.
• Collect and track required personnel and credentialing documentation before assignments.
• Monitor licenses, certifications, training, background checks, health records, and other requirements.
• Participate in quality-improvement activities and audits/compliance reviews.
• Prepare staffing reports and communicate coverage concerns, vacancy trends, and census-development barriers to leadership.
• Support community outreach, recruitment events, health fairs, and relationships with referral sources.
• Participate in on-call rotation, including evenings, weekends, and holidays.

Skills

Bilingual

Staffing coordination

Scheduling

Client communication

Problem-solving

Education

Bachelor's degree (healthcare administration, human services, business administration, or related)

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Owen Health Care, Inc. in New Jersey is seeking a Bi-Lingual Staffing Coordinator to coordinate employee schedules and ensure continuous, high-quality care for clients.

The role matches qualified staff with client assignments, manages callouts and coverage, and communicates with staff, clients, families, and leadership. The ideal candidate will have a bachelor's degree in a related field and 2+ years of staffing/scheduling experience, with strong organizational and communication skills.