Bilingual Spanish Program Director

Women In Need (Win); New York, Northern (NY, KY); Hybrid; USD 95,000 - 105,000; Full time

Job summary

Women In Need (Win) in New York seeks a Program Director to lead day‑to‑day operations of a transitional family residence, ensuring safety, compliance, and high‑quality service for families with children.

The role requires an MPH, MSW, or MA in Health or Social Services, with at least five years in human services and three years in supervision with staff and budget management. Bilingual English/Spanish is preferred.

Qualifications

• Master's or higher in health or social services.
• MPH, MSW, or MA in Health or Social Services is required.
• At least five years in human services with three years in a supervisory role with staff and budget management.
• Bilingual English and Spanish preferred.

Responsibilities

• Lead and supervise a multi-disciplinary team including Social Service Supervisors, Housing Coordinators, and Case Managers.
• Coordinate services across employment, childcare, and recreation to support client outcomes.
• Coach, train, and develop staff to drive high performance and growth.
• Champion and implement Evidence-Based Practices (EBP), Trauma-Informed Care (TIC), and Motivational Interviewing (MI).
• Monitor program performance toward housing, employment, and family stability goals.
• Ensure timely, accurate documentation and compliance with CARES and program standards.
• Build and maintain partnerships with community providers and stakeholders.
• Oversee operations to maintain a safe, compliant environment for residents and staff.

Skills

Leadership

Staff supervision

Budget management

Team coordination

Cultural awareness

Trauma-Informed Care

Motivational Interviewing

Bilingual English/Spanish

Education

MPH

MSW

MA in Health/Social Services

Tools

CARES

Job description

• Pay or shift range: $95,000 USD to $105,000 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Housing and Counseling Services
• Full-Time
• Requisition #: PROGR001198

Description

Be the Leader Behind Life-Changing Shelter Programs

MPH, MSW, or MA in Health/ Social Services is required

$90,000-$100,873

THE ROLE

The Program Director leads the day-to-day operations of a transitional family residence serving families with children. In this role, you will ensure the program runs smoothly, safely, and effectively, while maintaining full compliance with the standards and guidelines set by the NYS Office of Temporary Disability Assistance (OTDA), the NYC Department of Homeless Services (DHS), and Win.

WHAT YOU WILL DO

• Lead and supervise a multi-disciplinary team, including Social Service Supervisors, Housing Coordinators, and Case Managers
• Integrate services across employment, childcare, and recreation to support comprehensive client outcomes
• Coach, train, and develop staff to drive high performance and continuous growth
• Champion and implement Evidence-Based Practices (EBP), Trauma-Informed Care (TIC), and Motivational Interviewing (MI)
• Monitor program performance, ensuring progress toward permanent housing, employment, and family stability goals
• Ensure timely, accurate documentation and compliance with program standards and systems (e.g., CARES)
• Build and maintain strong partnerships with community providers and stakeholders to expand support services
• Oversee program operations to maintain a safe, compliant, and high-quality environment for residents and staff

WHO YOU WILL BE

You will hold an MPH, MSW, or MA in Health or Social Services

You will bring at least five (5) years of experience in human services, including three (3) years in a supervisory role with responsibility for staff and budget management

You will demonstrate familiarity with Evidence-Based Practices (EBP), Motivational Interviewing (MI), and Trauma-Informed Care (TIC)

You will exhibit strong professional judgment, boundary-setting skills, and cultural awareness

You will have experience with CARES (preferred) and general comfort with workplace technology

You will be flexible and available to be on call as needed (24/7 support)

You will have bilingual proficiency in English and Spanish (preferred)

Qualifications

Education

Required

Masters or better.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.