Spanish Tolling Support Specialist

Valor Intelligent Processing; Dallas (TX); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth

Paid Training

Job summary

Valor Intelligent Processing seeks enthusiastic Spanish Customer Service Representatives to provide exceptional support to inbound callers in Dallas, Texas. The role includes handling inquiries, resolving disputes, and guiding customers, all while delivering a professional experience.

Ideal candidates possess strong communication skills, are adept at problem-solving, and thrive in a customer-first environment. Employees enjoy a variety of benefits including health coverage, paid time off, and opportunities for growth.

Qualifications

• Must be 18 years or older.
• Reliable and punctual with a strong work ethic.
• Team-oriented with excellent interpersonal skills.

Responsibilities

• Handle inbound and outbound calls in a courteous and professional manner.
• Listen actively to understand customer needs and provide effective solutions.
• Process payments and manage account-related tasks using company systems.

Skills

Strong written and verbal communication skills

Typing speed of 20+ WPM

Basic proficiency in Microsoft Office Suite

Ability to troubleshoot and resolve conflicts

Customer-first mindset

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating systems

Job description

Valor Intelligent Processing seeks enthusiastic Spanish Customer Service Representatives to provide exceptional support to inbound callers in Dallas, Texas. The role includes handling inquiries, resolving disputes, and guiding customers, all while delivering a professional experience.

Ideal candidates possess strong communication skills, are adept at problem-solving, and thrive in a customer-first environment. Employees enjoy a variety of benefits including health coverage, paid time off, and opportunities for growth.