Bilingual Spanish Customer Support Specialist

Johnson Bros. Bakery Supply, Inc.; San Antonio (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Life/AD&D insurance

Short-term disability

401k match

Paid time off after 60 days

Job summary

Johnson Bros. Bakery Supply, Inc. seeks a customer service specialist in San Antonio to respond to inquiries, process orders, and handle complaints with promptness and courtesy.

You will greet visitors, answer phones, schedule tasks, and assist Account Managers with orders and last-minute shipping requests, ensuring accurate invoicing and credits as needed.

Fluency in Spanish is required to serve a diverse customer base and collaborate across departments.

Qualifications

• Must be bilingual in Spanish language.
• Strong communication skills and attention to detail.
• Experience in customer service or clerical duties preferred.

Responsibilities

• Process and input customer orders and purchase orders.
• Check product availability and coordinate special shipping requests.
• Assist Account Managers with orders and last-minute requests.
• Ensure proper invoicing and credits for customer accounts.
• Answer phone calls, respond to emails, and perform general office duties.

Skills

Bilingual Spanish

Communication skills

Attention to detail

Education

High school diploma

Job description

Johnson Bros. Bakery Supply, Inc. seeks a customer service specialist in San Antonio to respond to inquiries, process orders, and handle complaints with promptness and courtesy.

You will greet visitors, answer phones, schedule tasks, and assist Account Managers with orders and last-minute shipping requests, ensuring accurate invoicing and credits as needed.

Fluency in Spanish is required to serve a diverse customer base and collaborate across departments.