Bilingual Spanish Benefits/LOA Specialist

High Profile, Inc.; Richardson (TX); Sur place; USD 48 000 - 78 000; Plein temps

Résumé du poste

High Profile, Inc. is seeking a Benefits & LOA Specialist to administer employee health plans, leave of absence, and accommodation programs. The ideal candidate is organized, service-oriented, and committed to accuracy and confidentiality. Bilingual English/Spanish fluency is a strong plus.

The role involves processing various leave types, responding to employee inquiries, and coordinating with HRIS and payroll. Experience with HRIS and ADP is beneficial; MS Office proficiency is required.

Qualifications

• 1–2 years of experience in HR, benefits, or leave administration.
• Comfort with FMLA, ADA, and leave programs is a plus.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Bilingual English/Spanish fluency is a strong plus.

Responsabilités

• Process leave requests, including FMLA, ADA, PWFA, military, workers' comp, and state programs.
• Respond to routine employee questions about benefits, leave requirements, documentation, and enrollment.
• Track leave deadlines, return-to-work dates, and accommodation requests.
• Assist with benefits enrollments, life-event changes, terminations, and communications.
• Update HRIS and vendor systems; coordinate with third-party administrators and payroll.

Connaissances

Communication

Customer service

Organization

Data entry

Formation

High school diploma or equivalent

Outils

HRIS

ADP

Microsoft Office

Description du poste

High Profile has partnered with a premier client to hire a Benefits & LOA Specialist to administer employee health plans, leave of absence, and accommodation programs. This role is ideal for an organized, service-oriented HR professional committed to accuracy and confidentiality. Bilingual English/Spanish fluency is a strong plus!

Key Responsibilities:

• Process leave requests, including FMLA, ADA, PWFA, military, workers compensation, and state-specific leave programs.
• Respond to routine employee questions regarding benefits, leave requirements, documentation, and enrollment.
• Track leave deadlines, certifications, return-to-work dates, and accommodation requests.
• Assist with benefits enrollments, qualifying life event changes, terminations, and employee communications.
• Update HRIS and vendor systems, coordinate with third-party administrators, and communicate leave status changes to payroll.
• Monitor benefit premiums during leave and maintain accurate payment records.
• Maintain confidential employee and medical records in accordance with company policies and applicable regulations.
• Prepare weekly leave reports, assist with audits, and research discrepancies across HRIS, payroll, and benefits systems.

Qualifications:

• High school diploma or equivalent required.
• 1 to 2 years of experience in HR, benefits, leave administration, or a related administrative role.
• Basic knowledge of FMLA, ADA, and leave programs preferred.
• Experience with HRIS platforms preferred; ADP experience is a plus.
• Bilingual English/Spanish fluency is a strong plus.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Strong communication, customer service, organizational, and data-entry skills.
• Ability to manage multiple priorities, maintain confidentiality, meet deadlines, and recognize when to elevate sensitive issues.
• Experience supporting employees in a multi-state environment preferred.