Bilingual Social Services Eligibility Specialist

DC Government; Washington (District of Columbia); On-site; USD 61,000 - 75,000; Full time

Job summary

DC Government is seeking a bilingual Eligibility Translator/Interviewer to determine eligibility for public assistance programs such as TANF, SNAP, and Medicaid. The role involves interviewing clients, translating between languages, and verifying information using DHS systems.

This position requires a four-year degree or equivalent experience, a bilingual proficiency assessment, and work in an office setting under a CS-0187-09 pay plan.

Qualifications

• Must speak, read, write, interpret and translate from a foreign language to English and from English to a foreign language.

Responsibilities

• Interpret and translate from a foreign language to English and English to a foreign language while assisting customers.
• Interview customers in person and by telephone to collect information and verify evidence for eligibility determinations.
• Use DHS eligibility systems and paper records to review case history and identify required actions.

Skills

Translation

Bilingual interpretation

Interviewing customers

Education

Bachelor's degree

Job description

DC Government is seeking a bilingual Eligibility Translator/Interviewer to determine eligibility for public assistance programs such as TANF, SNAP, and Medicaid. The role involves interviewing clients, translating between languages, and verifying information using DHS systems.

This position requires a four-year degree or equivalent experience, a bilingual proficiency assessment, and work in an office setting under a CS-0187-09 pay plan.