Bilingual Sleep Expert Sales — Uncapped Commission

Mattress Firm; Lakewood (CO); On-site; USD 55,000 - 68,000; Full time

Benefits offered by this job

401(k) match

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay with uncapped commission

Employee discounts

Job summary

Mattress Firm is searching for in-store Sleep Experts® who put the customer first, building relationships and delivering knowledge about products to close sales and meet targets. The role emphasizes uncapped commissions and a 401(k) match, with emphasis on in-store experience and timely delivery follow-ups.

As a Sleep Expert®, you’ll leverage your product knowledge and people skills to guide customers through purchases, resolve issues, and contribute to a welcoming shopping environment.

Qualifications

• Customer-centric approach and relationship building.
• Ability to provide product knowledge and act as a subject matter expert.
• Drive sales performance and KPIs aligned with company initiatives.

Responsibilities

• Create an environment where the customer is at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values.
• Maintain customer relationships during and after purchase (resolve issues, send delivery reminders).
• Monitor competition and competitor advertisements and services.
• Leverage social media to positively impact brand awareness and increase sales.

Skills

Customer relationships

Sales & KPIs

Product knowledge

Social media awareness

Physical stamina

Job description

Mattress Firm is searching for in-store Sleep Experts® who put the customer first, building relationships and delivering knowledge about products to close sales and meet targets. The role emphasizes uncapped commissions and a 401(k) match, with emphasis on in-store experience and timely delivery follow-ups.

As a Sleep Expert®, you’ll leverage your product knowledge and people skills to guide customers through purchases, resolve issues, and contribute to a welcoming shopping environment.