Bilingual Sleep Expert – Uncapped Commissions & 401k Match

Mattress Firm, Inc.; San Diego (CA); On-site; USD 65,000 - 79,000; Full time

Benefits offered by this job

401(k) with employer matching

Get paid on-demand

Employee discounts on Mattress Firm睡眠「

Job summary

Mattress Firm, Inc. is hiring a Sleep Expert in California to help customers find the right mattress and deliver an exceptional in-store experience. The role emphasizes Spanish-speaking clients and strong product knowledge to drive sales while maintaining a customer-centric environment.

You will benefit from uncapped commissions and a 401(k) match, with ongoing training and growth opportunities in a supportive retail team. Legal eligibility to work in the United States is required.

Qualifications

• Bilingual Spanish preferred for this role.
• Experience in delivering excellent customer service in a retail setting.
• Sales experience in a fast-paced environment is a plus.

Responsibilities

• Create an environment where the customer is at the center by building strong relationships.
• Provide product knowledge and act as a subject matter expert.
• Drive sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase (delivery reminders, follow-ups).
• Monitor competitive offerings and adapt strategies accordingly.
• Leverage social media to boost brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Skills

Spanish speaking

Customer service

Retail sales

Job description

Mattress Firm, Inc. is hiring a Sleep Expert in California to help customers find the right mattress and deliver an exceptional in-store experience. The role emphasizes Spanish-speaking clients and strong product knowledge to drive sales while maintaining a customer-centric environment.

You will benefit from uncapped commissions and a 401(k) match, with ongoing training and growth opportunities in a supportive retail team. Legal eligibility to work in the United States is required.