Bilingual Sleep Expert - Uncapped Commission & 401(k) Match

Mattress Firm, Inc.; Easton (Northampton County); On-site; USD 48,000 - 59,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, vision plans

Employee discounts on sleep products

On-the-job training and development

Job summary

Mattress Firm in Easton, PA is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and helping customers find their dream mattress with uncapped commissions and a 401(k) match.

You will leverage digital tools to support an omnichannel approach, cultivate relationships, and drive sales while maintaining high product knowledge and delivering responsive post-purchase service.

Responsibilities

• Elevate the customer's in-store experience by acting as a trusted sleep authority and helping customers find their dream mattress.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting initiatives.
• Maintain customer relationships during and after purchase and resolve post-purchase issues.
• Leverage digital tools to support a seamless omnichannel experience and enhance brand presence.

Job description

Mattress Firm in Easton, PA is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and helping customers find their dream mattress with uncapped commissions and a 401(k) match.

You will leverage digital tools to support an omnichannel approach, cultivate relationships, and drive sales while maintaining high product knowledge and delivering responsive post-purchase service.