Bilingual Service Scheduling Specialist

Socket.dev; Fredericksburg (VA); On-site; USD 43,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Profit Sharing

401(k) Plan

Roof top cafe

On-site exercise facility

Free exercise classes

Health and wellness program

Job summary

KAESER in Fredericksburg, VA is seeking a service coordinator to plan technicians' workdays, balance scheduled and emergency assignments, and build strong customer relationships. You will be the linchpin between technicians and the scheduling team, ensuring smooth, productive days and timely service delivery.

Requires excellent English & Spanish communication, comfort with SAP data systems, and proven scheduling experience.

Qualifications

• Excellent scheduling experience coordinating technicians and workflows.
• Strong bilingual communication skills (English and Spanish).
• Comfort with data systems (SAP) and handling complex scheduling data.

Responsibilities

• Coordinate technicians' workdays and align with the scheduling team to keep jobs on track.
• Provide front-line customer support: listen to challenges and propose solutions.
• Arrange parts and equipment, follow up on service reports, and prepare for invoicing.

Skills

Scheduling

SAP

English & Spanish

Job description

KAESER in Fredericksburg, VA is seeking a service coordinator to plan technicians' workdays, balance scheduled and emergency assignments, and build strong customer relationships. You will be the linchpin between technicians and the scheduling team, ensuring smooth, productive days and timely service delivery.

Requires excellent English & Spanish communication, comfort with SAP data systems, and proven scheduling experience.